A Sample Letter On Complaining About Unauthorized Net Banking Charges

Taking forward the series of sample Letter Writings, here we’re adding one more article to help aspirants in preparing for their upcoming competitive bank exams.

As we all know that Letter Writings has always been the important part of descriptive portion of English Language section in the banking exams.

The main idea behind publishing this article is to help bank aspirants, assemble some ideas to organise content on such topics in the examination.

Meanwhile, you can also go through some of our shared Letter Writings on various topics related to competitive exams here – Sample Letter Writings

A Sample Complaint Letter About Unauthorised Net Banking Charges

Here’s a simple complaint letter format you can use to report unauthorised net banking charges to your bank:

[Your Name]
[Your Address]
[City, State, PIN Code]
[Phone Number]
[Email Address]
Date: [DD/MM/YYYY]

To
The Branch Manager
[Bank Name]
[Branch Address]

Subject: Complaint About Unauthorized Net Banking Charges

Dear Sir/Madam,

I am writing to bring to your attention that I have been charged fees through net banking that I did not authorize.

I hold a savings account with your bank. My account number is [Your Account Number]. On [Date(s)], I noticed that a charge of ₹[Amount] was deducted from my account under the description “[Net Banking Service/Charge Name]”, even though I did not request or approve this service.

I kindly request you to investigate this matter and explain the reason for this charge. If this was an error, I ask that the amount be refunded to my account at the earliest.

Please find attached a copy of my recent bank statement highlighting the transaction in question. I also request you to ensure that such charges are not applied in the future without my consent.

I hope this issue can be resolved quickly. Please let me know if any further information is required from my side.

Thank you for your attention.

Yours sincerely,
[Your Signature]
[Your Full Name]
[Your Account Number]
[Enclosure: Copy of bank statement]