Cancellation & Refund Policy
Effective Date: [16-July-2025]
Thank you for purchasing from [Banking Dreams]. We value your trust and aim to provide quality digital content to help you in your preparation journey.
🔁 Cancellation Policy
Since our products are digital in nature (PDF/eBooks) and online practice mock tests, we do not accept cancellations once the payment is made and the download link or product has been delivered.
Please review all product details carefully before making a purchase.
💸 Refund Policy
Due to the intangible and downloadable format of our products, we do not offer refunds under normal circumstances.
However, a refund may be considered under the following conditions:
- You were charged more than once for the same order.
- You did not receive the download link or product due to a technical error (and we are unable to resend it within 48 hours).
- The file is corrupted or inaccessible, and the issue cannot be resolved.
If you meet any of the above conditions, please contact us within 3 days of purchase at:
📧 Email: [bankingdreamsz@gmail.com]
We will respond within 1–2 business days and resolve the issue promptly.
🚫 No Refunds For:
- Wrong product purchased
- Change of mind after download
- Failure to download due to user-side technical issues (like poor internet or incorrect email entry)
🔐 Need Help?
If you have any issues related to your purchase, feel free to reach out to us through Contact Us page. We’re here to help.